The Maids Head Hotel | City stay in Norwich | Book Now

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The Maids Head Hotel Norwich Exterior photo

The Maids Head Hotel Norwich Interior photo

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Key details

About the Hotel

Tombland, Norwich, United Kingdom, NR3 1LB

Close to the historic old town

Great

8.6

/10

4.2

Loved by The Maids Head Hotel guests

Friendly staff
Comfortable room
Excellent service
Central location

"One of the really good surprises was free bike rental and a complimentary tour of the city in a Bentley no less."

Threestripe from United Kingdom

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"The room (The Hickling suite) was beautiful exceptionally clean small unique gestures regarding sanitation with regards Covid."

Diane E

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"Great little hotel with bucket loads of history, good price and with the added rarity of a city-centre hotel with parking."

Stuart

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Location

The Maids Head Hotel stands in Norwich, recognized as the oldest hotel in the UK with a history spanning over 800 years. It is centrally located, just steps away from major attractions like Norwich Cathedral and Elm Hill. The hotel offers ample on-site parking for approximately 90 cars, ensuring convenience for guests exploring the vibrant city.

Dining

The WinePress Restaurant boasts 2 AA Rosettes and offers a menu highlighting local produce sourced from independent suppliers. Guests can choose from an a la carte menu or a pre-bookable five-course tasting menu, each dish accompanied by expertly paired wines. The restaurant's commitment to seasonal flavors elevates the dining experience in a historic setting.

Rooms

The hotel features 84 unique en-suite bedrooms, including stunning suites with high vaulted ceilings and charming decor inspired by local flora. Each room provides modern amenities and options for families, with king-size or super-king-size beds available. Guests can also enjoy a complimentary chauffeur service in vintage Bentleys for a unique travel experience around the city.

Weddings and Events

The Maids Head Hotel is equipped with seven versatile event rooms, suitable for various gatherings from intimate dinners to grand celebrations. With a dedicated wedding coordinator, every detail can be tailored to the couple's preferences, ensuring a memorable day. The venue's romantic courtyard setting provides a picturesque backdrop for weddings.

History and Heritage

As the oldest hotel in Britain, the Maids Head combines rich history with modern hospitality. The building retains its historical charm with features dating back to the late 15th century. This unique heritage is a key attraction for visitors wishing to experience a piece of English history during their stay.

Highlights

Location: centrally located with access to key attractions

Dining: 2 AA Rosette, WinePress Restaurant with local produce

Rooms: 84 unique en-suite bedrooms with vintage Bentley service

Weddings: seven versatile event rooms with dedicated planning

Must-do experiences

Stroll along Elm Hill's cobbled streets for unique shops and charm.
Taste a serving of the famous Norwich Crackling at local markets.
Visit the Norwich Castle Museum for rich local history and art.
Explore the Secret Garden at the Norfolk and Norwich Millennium Library.
Catch a show at the Theatre Royal for a dose of local culture.

Location: Perfect

9.6/10Review score

See hotel location on map

Guest Emotional Experience

Explorers, Not TouristsBentley city tour!

“We had a warm welcome from Kanokwan on arrival and a surprise offer of a city tour in a vintage Bentley.”

Sally from United Kingdom

Strange & UniqueVintage Bentley Ride

“The hotel treated us to a complimentary Bentley tour in their cabriolet vintage 1950 Bentley , the tour was a lovely way to see the city .”

Peter B from United Kingdom

Away at HomeAnniversary treats

“Excellent experience from start to finish, we received a complimentary upgrade which was wonderful also a anniversary card and sweets left in the room, most appreciated.”

Ian from United Kingdom

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Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.

Executive Double Room

2 persons

195 sq. feet

1 Double bed

Shower

Heating

room details

Single Room

2 persons

120 sq. feet

1 Single bed

Shower

Heating

room details

Double Room

2 persons

175 sq. feet

1 Double bed

Shower

Heating

room details

Junior Suite

2 persons

220 sq. feet

1 Double bed

Shower

Heating

room details

Click button to see more rooms

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Check Dates & Room Rates

See what's available for your travel dates

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

Facilities: Great

8.7/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Cycling
Golf course

Guest Parking

Electric kettle

Services

Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Dinner
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Board games
Children's menu

Spa & Leisure

Sun terrace
Leisure/ TV room

Room features

Air conditioning
Heating
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

The Maids Head Hotel offers an inviting array of dining experiences that celebrate British cuisine with a focus on local flavors. Guests can indulge in delightful culinary offerings, from award-winning afternoon tea to elegant fine dining in a historic setting.

The Maids Head Hotel Norwich Restaurant photo

WinePress Restaurant

British fine dining

Ambiance

Elegant and refined, featuring a warm atmosphere complemented by historic decor.

Key Offerings

Savor the award-winning 6-course Tasting Menu with an optional Wine Flight, where each dish is thoughtfully paired with exquisite wines. The Norfolk Week menu can be enjoyed alfresco in a charming courtyard.

Reservation

Recommended

Open for breakfast, lunch, and dinner.

The Maids Head Bar

Casual dining and drinks

Ambiance

Relaxed and inviting, perfect for family gatherings or informal meet-ups.

Key Offerings

Enjoy a delightful selection of finger sandwiches, Chef's savouries, and freshly baked scones, complemented by a range of seasonal cake bites served with Wilkinson's loose leaf tea or coffee.

Reservation

Not required

Open throughout the day; hours vary.

The Maids Head Hotel Location

Tombland, Norwich, United Kingdom, NR3 1LB

Map view

Tombland, Norwich, United Kingdom, NR3 1LB

City landmarks

Tower

Cow Tower

2300 ft

Landmark

The Guildhall Norwich

2200 ft

Church

Church Of St Giles

2800 ft

Event hall

The Forum

3500 ft

Gallery

Norwich Arts Centre

2600 ft

Museum

Dragon Hall

2600 ft

Church

St Peter Mancroft

3400 ft

Garden

The Plantation Garden

4600 ft

Landmark

Surrey House

2900 ft

Landmark

The South Asia Collection

2500 ft

Church

St Julian's Shrine

2800 ft

Church

Catholic Cathedral of St John the Baptist

1.0 mi

Shopping Area

intu Chapelfield

3200 ft

Shopping Area

Castle Mall

2800 ft

Nearby

Church

Norwich Cathedral

1500 ft

24 Castle Meadow

Norwich Castle

1800 ft

Museum

Strangers' Hall Museum

1900 ft

Tombland

700 ft

Museum

John Jarrold Printing Museum

1300 ft

Waggon and Horses Lane

Elm Hill

600 ft

Museum

Museum of Norwich at the Bridewell

1000 ft

Castle Keep

1200 ft

Church

Church of St John Maddermarket

1700 ft

Gallery

Elm Hill Contemporary Art

700 ft

11-15 Fye Bridge Street

Anteros Arts Foundation

700 ft

St George Street

Harleston Museum

1100 ft

St Andrews St

St Andrews Church

1200 ft

Park

Chapelfield Gardens

1500 ft

Museum

St Peter Hungate Museum and Brass Rubbing Centre

700 ft

Saint Martin at Palace Plain

700 ft

Restaurants

Spice Lounge

300 ft

8-10 Wensum Street

Olives

400 ft

40 Elm Hill

Prime

400 ft

7 Tombland

Trattoria Rustica

500 ft

20 Princes Street

Erpingham House

400 ft

Erpingham House 22 Tombland

The Lawyer

500 ft

12 - 14 Wensum Street

Louis Marchesi

400 ft

17 Tombland

Crocodile Sandwich and Coffee Bar

400 ft

10 Tombland across from Norwich Cathedral

Giggling Squid Norwich

500 ft

24 Tombland

Shiki Japanese Restaurant

500 ft

6 Tombland

Ribs of Beef

500 ft

24 Wensum Street

Explore Norwich

Norwich Cathedral

6 minutes' walk

A stunning example of Norman architecture, this cathedral features beautiful cloisters and an impressive nave.

Norwich Castle

7 minutes' walk

An iconic medieval castle housing a museum showcasing the history of Norwich and its surrounding areas.

Cow Tower

9 minutes' walk

A historic artillery tower from the 14th century, renowned for its picturesque position near the River Wensum.

The Forum

13 minutes' walk

A modern public space hosting exhibitions and events, featuring a library and interactive displays.

Biking along the River Wensum

5 minutes' walk to rental

Biking trails along the scenic river offer a relaxing way to enjoy nature and the city's charm.

Yoga Classes at the Lotus Studio

10 minutes' walk

Serene yoga sessions in a calming environment, perfect for relaxation and rejuvenation.

Norwich Market

10 minutes' walk

A vibrant market offering local produce, crafts, and food stalls, great for experiencing local culture.

Ghost Tours of Norwich

10 minutes' walk

An adventurous night-time walking tour revealing the haunted history of the city.

Spice Lounge

1 minute' walk

A cozy Indian restaurant renowned for its flavorful curries and warm hospitality.

Erpingham House

2 minutes' walk

A stylish vegan restaurant and bar offering a diverse menu in a beautifully restored building.

Tatlers Wine Bar and Restaurant

1 minute' walk

An intimate venue with an extensive wine list and gourmet dishes, ideal for romantic dinners.

Trattoria Rustica

2 minutes' walk

Charming Italian eatery specializing in homemade pasta and traditional dishes, perfect for families.

Norwich Arts Centre

10 minutes' walk

A hub for live music and performance art, hosting diverse events ranging from concerts to open mic nights.

Theater Royal

10 minutes' walk

A stunning Victorian theater showcasing plays, musicals, and comedy acts, vibrant atmosphere for all.

The Birdcage

10 minutes' walk

A quirky bar featuring live music and a relaxed vibe, perfect for a fun night out with friends.

Cinema City

12 minutes' walk

A charming independent cinema featuring a mix of mainstream and indie films, ideal for movie lovers.

Getting around

City Centre

Norwich3 min · 700 ft

Airports

Norwich International (NWI)16 min · 6.6 mi

Cambridge (CBG)148 min · 61.1 mi

Train

Norwich Train Station Building10 min · 2700 ft

Bus

Bus stop3 min · 700 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

Private parking is possible on site at GBP 10 per day.

Internet

Wireless internet is available in for free.

Breakfast

You can start your day with a full breakfast, which costs GBP15 per person per day.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are not allowed.

Year renovated:

2011

Number of floors:

Number of rooms:

Guest Ratings & Reviews

Real Guest Experiences & Ratings

Review summary

Based on recent reviews

The Maids Head Hotel enjoys a central location, a short walk from the Cathedral and city center, making it convenient for exploring Norwich. Guests often appreciate the spacious and clean rooms, some even upgraded to suites. The hotel offers various areas to relax, including a cozy historic bar, and some have mentioned the convenience of on-site parking and complimentary bicycles. While most found their stay enjoyable, a few guests have noted the absence of air conditioning in all rooms.

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Review score

Based on 2016 verified reviews

8.6/10

Great

90%

Recommend

Location

9.6/10

Staff

9.2/10

Value for money

8.1/10

Paid Wi-Fi

8.2/10

Pros

Charming hotel

Excellent breakfast

Friendly staff

Comfy bed

Cons

Tired areas

based on 1955 reviews

4.5/5

Sam from United Kingdom

Couple

Double Room

3 nights in November 2025

Reviewed:February 15, 2026

6/10

limited menuslow service

The food was a real letdown. the dinner menu had limited options. prices were high for the quality offered. service was slow. Pudding never arrived one night. my wife's meal was inedible, but no alternative was offered. it was a 'stay and dine' offer, but nearby restaurants would have been preferable.

0 Helpful

Victor from Sweden

Double Room

3 nights in November 2025

Reviewed:December 27, 2025

9.0/10

Excellent City Stay

wide choiceexcellent locationunique experience

I found the staff very helpful. The breakfast provided a wide choice of well-prepared options. The central location allowed easy access to the cathedral and Elm Hill and I enjoyed the complimentary ride in the Bentley it was a unique experience.

I noticed minimal toiletries in the bathroom so the offering felt quite cheap.

Rooms

9/10

The room had coat hooks a chilled water supply and shower instructions which was helpful. I had a double room and found it a good size for a single occupant so it was comfortable. It included places to sit and relax.

Dining

9/10

The restaurant offered a 'Casual' menu with dishes that were well-presented. The food was served hot and tasted delicious I was impressed. Jack in the dining room provided friendly service. He is a credit to this hotel.

Facilities

9/10

Several lounge areas provided spaces to sit and relax. The decoration was tasteful. I found the car park a bonus it was well-located for access and security. The atmospheric bar area was cosy.

0 Helpful

christina from sweden

double room

3 nights in November 2025

Reviewed:December 19, 2025

7/10

a decent stay overall

central locationwell decoratedstrong wifimany stairscold roomchaotic restaurant

the hotel is very well located in the city centre. my room was decorated well. i also thought the wifi was strong.

my room was very cold upon arrival. the restaurant seemed pretty chaotic in the evenings. There seemed like too many inexperienced staff.

0 Helpful

Questions of the users

About The Maids Head Hotel

Are there provisions for making tea or coffee in the hotel rooms?

12 November 2024

Each room includes a complimentary welcome tray stocked with a variety of Clipper teas, coffee, and biscuits for guests to enjoy.

Is there parking available for guests staying at the hotel?

5 January 2025

Complimentary parking is available for guests, located at the rear of the hotel, subject to availability.

Does the room price include breakfast?

15 February 2025

Yes, breakfast is included when booking the Bed & Breakfast rate.

What is the check-out time for guests after breakfast?

22 March 2025

Guests are requested to check out by 11:00 AM.

Do executive rooms feature ensuite bathrooms?

8 April 2025

All executive rooms come with ensuite bathrooms, which may have either a shower over the bath or a walk-in shower, based on the guest's request at the time of booking.

Is the hotel accessible for guests with mobility needs?

17 May 2025

There is a wheelchair-friendly room equipped with a walk-in shower and a shower seat. A ramp can also be provided for access to the lift area.

Can guests request special arrangements for celebrations in their room?

6 June 2025

Yes, special requests such as flowers and champagne can be arranged for celebrations; it's best to contact the hotel directly to facilitate this.

How long does it take to walk to local attractions, like the nearby shopping areas?

24 July 2025

It takes approximately 10 to 15 minutes to walk to the nearest shopping venues, and maps are available at reception for assistance.

Is there an outdoor area to relax and enjoy a drink?

13 August 2024

Yes, the hotel has a lovely courtyard that offers a serene space for guests to enjoy drinks, meals, or simply relax outdoors.

Are pets allowed in the hotel, and what are the associated costs?

30 September 2024

Dog-friendly executive rooms are available, and fees apply based on the stay duration, including breakfast options for pets.